Location : Hybrid (UK)
Reports to : Marketing Manager
Salary : from £28k
We are an ambitious, fast-growing SaaS company in the fitness and leisure industry, dedicated to delivering innovative software solutions that empower businesses to succeed. As we continue to scale, we’re looking for a proactive and adaptable Product Marketing Executive to join our thriving marketing team. This is a varied, hands-on role offering real opportunity for personal and professional development in a collaborative, forward-thinking environment.
Role Overview :
As a Product Marketing Executive, you will play a key role in driving user engagement and ensuring an outstanding in-app experience. You’ll manage in-app communications, analyse user data to uncover insights, and report on campaign performance. You will also be responsible for keeping our user help content accurate and up-to-date, helping users get the most out of our platform.
This is an exciting opportunity for someone who is both data-oriented and creative, and who is looking to grow their career within a supportive and ambitious team.
Key Responsibilities :
- Plan, create, and manage in-app messaging to users using tools such as Intercom, Userpilot, or similar platforms.
- Monitor, analyse, and report on marketing campaign performance, presenting actionable insights to the wider team.
- Analyse user behaviour and engagement patterns to help inform product and marketing strategies.
- Update, create, and maintain user help articles and support content to ensure clarity, accuracy, and ease of use.
- Collaborate closely with Product, Customer Success, and Sales teams to ensure a consistent and impactful user communication experience.
- Assist the Marketing Manager with broader marketing initiatives as required.
About You :
Data-driven and analytical, with a strong ability to interpret and act on user behaviour insights.Experienced with customer engagement tools such as Intercom, Userpilot, HubSpot, or similar platforms.Exceptional attention to detail and strong written communication skills.Highly organised, proactive, and comfortable managing multiple projects simultaneously.Enthusiastic about learning, developing new skills, and contributing to a growing business.Desirable Experience :
Experience working within a SaaS or software business, ideally in the fitness or health industries.Understanding of customer journey mapping and lifecycle marketing strategies.Familiarity with A / B testing for messaging and user communications.What We Offer :
Company performance bonus schemeAn opportunity to make a real impact within a dynamic and growing company.Clear development and progression opportunities.Supportive and ambitious team culture.Flexible hybrid working arrangement to promote work-life balance.J-18808-Ljbffr