Revenue Operations Manager (London)

We are seeking a highly motivated and results-oriented Revenue Operations Team Manager to lead and develop our teams of Service Advisors in both the UK and France with a strong emphasis on driving revenue through identifying and effectively upselling relevant maintenance and service recommendations to our customers.

This is a pivotal role responsible for ensuring our customers receive exceptional service maximising service opportunities and contributing to Fixters continued success in both markets. You will be instrumental in fostering a collaborative and high-performing environment across both markets ensuring operational excellence outstanding customer satisfaction and the achievement of upselling targets.

Qualifications :

• Proven experience (3 years) in managing teams with a demonstrable track record of driving upselling or sales performance.
• Excellent leadership coaching and mentoring skills with the ability to motivate and inspire individuals to achieve and exceed upselling targets.
• Excellent organisational time management and problem-solving skills.
• Experience working with CRM systems and other relevant customer service software with the ability to track and analyse sales / upselling performance data.
• Results-oriented with a proven track record of achieving and exceeding performance targets specifically including revenue generation through upselling.
• Ability to analyse data and identify trends to drive improvements in both customer satisfaction and upselling effectiveness.
• A strong customer-centric approach with a genuine passion for delivering outstanding service while also recognising and maximising sales opportunities.
• A proactive and adaptable approach to work in a fast-paced and evolving environment.
• Fluency in English is essential; proficiency in French is a significant advantage.

Additional Information :

Responsibilities

Team Leadership & Development :

Operational Excellence

Customer Experience Champion :

Communication & Reporting :

Why Fixter

Ready to ditch the commute and drive your career forward

If youre a highly motivated and customer-focused individual with a passion for the automotive industry and the ability to thrive in a flexible working environment we want to hear from you! Please submit your CV and a covering letter explaining why you are the perfect fit for this role.

Remote Work : Employment Type :

Full-time

Key Skills

ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite

Experience : years

Vacancy : 1