Process Administrator

About Us :

Guardian Electrical Compliance Ltd is one of the UK’s leading providers of electrical safety services, specialising in the inspection and testing of fixed electrical installations. With a strong reputation for quality and excellence, we work with a diverse portfolio of high-profile clients across the UK, including globally recognised brands in retail, manufacturing, and automotive sectors. Additionally, we proudly serve prestigious educational institutions, providing electrical safety services to universities across the country.

Job Description :

We’re looking for a proactive and detail-focused Process Administrator to join our Booking-In and Operations team. This is a key support role within the business, where you’ll help ensure, we deliver high-quality, cost-effective electrical inspection and testing services to our clients.

Your work will directly support the smooth running of operations and help maintain strong relationships with both our field teams and clients. If you enjoy solving problems, staying organised, and being part of a supportive team, this could be the right fit for you.

Key Responsibilities :

• Work closely with our field operations team, through the Reports and Operations Managers, to collect and process field reports.
• Manage non-conformance reports, ensuring that any issues are followed up with corrective actions.
• Keep client websites and records up to date by liaising with clients or their representatives.
• Take care of day-to-day admin tasks like answering phones, sending emails, printing, and scanning documents.
• Build, edit, and maintain bespoke websites for clients as needed.
• Manage user databases and keep accurate notes and records, including a regularly updated diary.
• Monitor your own KPIs to ensure personal performance meets company standards and service level agreements.

Experience & Knowledge Required :

Additional Job Details :

Monday to Thursday – 08 : 30 to 16 : 30

Friday – 07 : 30 to 15 : 30

Guardian Electrical Compliance Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

J-18808-Ljbffr