Lead Service Coordinator - Homelessness (Permanent, part - time, 30 hours per week; £27787.50 - £290

BCHA is a forward thinking, dynamic and vibrant place to work. We employ great people who are committed to our values and want to achieve the best outcomes for those most in need of our services to find a way forward.

We look for enthusiastic, passionate, caring people who thrive on delivering effective services and going the extra mile. In exchange for your commitment, we will make sure you get the rewards, training and benefits you deserve. Our aim is to create a professional environment in which you can thrive : we want you to be able to be your best self in the workplace.

Position

Are you ready to lead a service that transforms the lives of people experiencing homelessness ?

As Lead Service Coordinator at BCHA , you will oversee the smooth running of an established supported accommodation service in Plymouth. This service provides more than just housing its a safe, supportive environment where residents can rebuild their lives. Your leadership will ensure that support is person-centred, trauma-informed, and delivered within a Psychologically Informed Environment (PIE) .

You will lead a dedicated team of Support Workers, embedding these principles into daily practice to help people facing homelessness, trauma, and complex needs regain stability and independence. You will also work closely with the Senior Practitioner to ensure high-quality, consistent service delivery.

In This Role You Will

• Lead and support a team of Support Workers in delivering exceptional care and housing-related support.
• Ensure the day-to-day operations of the service run smoothly and effectively.
• Embed trauma-informed care and PIE principles across all aspects of service delivery.
• Work closely with the Senior Practitioner to maintain best practice standards.
• Collaborate with Local Authority Housing Teams, Social Services, Health and Mental Health Teams, Substance Misuse Services, Police, and other key partners.
• Work closely with senior leadership to align service delivery with BCHAs strategic goals for homelessness support.

Why Join Us

BCHA Safer Recruitment : Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Closing date : 8th September

Requirements

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