Education Operations Adviser

Are you an organised, customer-focused professional with strong communication skills, a keen eye for detail, and confidence using digital tools?

About the role

We are seeking a new team member to support the delivery of a customer-focused and efficient Education Operations service within the Education Services Directorate. Working under the direction of the Head of Education Operations and as part of a wider collaborative team, you will provide operational, administrative and project support across a wide range of activities.

The role includes supporting commercial operations and directorate communications by producing newsletters, committee papers and reports; collating and reporting data; undertaking desk research; participating in student engagement activities and maintaining accurate documentation and systems.

The role is based primarily on-campus, some flexible working from home can be accommodated within business needs.

You will be responsible for:

• Supporting the delivery of an effective and flexible Education Operations service
• Producing and maintaining high-quality communications, including newsletters, web content, SharePoint pages, posters and displays
• Collating, maintaining and reporting on data using a range of systems
• Providing administrative and project support, including meeting and event coordination
• Maintaining accurate documentation and supporting continuous improvement of processes

For an informal discussion to find out more about the role then please contact Stephanie Burrell: by email at

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

What we’re looking for

You will be:

• Well-organised and reliable professional with strong attention to detail
• A confident communicator, comfortable working with a range of audiences
• Customer-focused team player with a collaborative approach
• Digitally confident individual, able to use a range of systems and tools effectively
• Proactive problem-solver, able to manage priorities and support multiple activities

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

• Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A summary of our comprehensive benefits can be viewed .

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our .