Cluster Sales Manager

About the Location

Opened 2007

49 Bedrooms

120-seater Bistro & Bar

3 Private Event Spaces - seating up to 50

With stunning Regency architecture and beautifully manicured gardens Cheltenham is made up of many unique districts. A quintessentially English spa town full of character. A hip 18th century hang‑out thanks to George III, Cheltenham is still living up to its billing 200 years later and the hotel is just a short stroll from the town's fashionable shopping street, The Promenade, in the chic Montpellier district.

About The Role

Job title: Cluster Sales Manager, Malmaison & Hotel Du Vin, Cheltenham

Rate of pay - competitive and based on experience / Hours: 45

Permanent Contract - yes

Due to a well deserved internal promotion, a fantastic opportunity has arisen in our Malmaison & Hotel Du Vin properties in regency Cheltenham.

As Cluster Sales Manager across both hotels, you will drive the Hotel Commercial Action Plans. Reporting into the Regional Director of Sales and the Cluster General Manager, you will ensure that both brands are represented in the local market and national arena whilst actively looking for new opportunities and cross selling all hotels within Mal / HdV.

You will manage and lead the enquiry process and drive the sales pipeline in all segments of the business from corporate groups to Food and Beverage activations, working closely with our meetings events team and the wider commercial teams across the estate. You will head up our new sales incentive programme for your hotel teams, working to ensure a sales culture is alive in the business and that communication within the departments and across the two hotels is implemented with maximum efficiency. Most importantly, you will have the skills to develop strong relationships with your key clients and our guests within the hotels.

You will be a self‑starter, organised and able to prioritise actions whilst managing tasks through to completion. It goes without saying that excellent communication skills in both verbal and oral are essential as is confidence in presenting to senior decision makers in other businesses.

Experience in a similar role would be beneficial as would a working knowledge of the Hotel industry.

Benefits

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Probationary Period Benefits

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

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