About Sleek
Hi - we're Sleek, it's nice to meet you. We're an independent experience partner, delivering high-impact events that captivate, challenge, and inspire. Committed to innovation and creativity, we form strategic partnerships with our clients to consistently deliver exceptional results, always on time and within budget.
Sleek was founded in 2013 by Jennifer Davidson from her bedroom and without external investment. We have grown into a global force, delivering some of the biggest events and experiences in the world from our London headquarters. Our reputation for excellence has earned us recognition on the 2024 UK Fast Growth Index and The Sunday Times Fast Track 100, placing us among the top 50 fastest-growing businesses in London.
Sleek\'s people-before-profit ethos drives a culture that celebrates individuality and excellence. This ethos has been recognised with multiple industry accolades, affirming that purposeful leadership and commercial success can go hand in hand. Our growth has, and always will be, achieved without compromising our people or performance.
- Are you an individual who is striving to be the best version of yourself?
- Do you have innovative ideas that you want to make reality?
- Do you want to work in an environment that genuinely cares about you?
Join us on our mission to create experiences that matter, for those who care.
Role Overview
Our Chief Operating Officer will hold the day-to-day responsibility for the overall operational performance and success of the agency, delivering consistency, efficiency and high performance. Reporting directly to the CEO and Founder, the COO is an Executive Leadership role and a significant contributor to the Board of Directors. The COO heads the Operations Team with direct line management of the Operations Director and responsibility for sustainability, resourcing and sourcing functions. The role focuses on translating the company\'s vision and strategy into operational excellence via seamless departmental integration and evolving processes and procedures to support sustained growth. They will ensure effective resourcing and supplier sourcing across the business, upholding our values and delivering the best possible client experience while delivering targeted commercial returns and minimising risk. The COO will lead, facilitate and monitor the integration of new departments, services, teams and geographic locations as needed under the Sleek brand, prioritising the embodiment of our core values as the company evolves.
Responsibilities
COMPLIANCE, FINANCE, RISK AND LEGAL
Oversee compliance and manage risk (with all relevant industry regulations, contractual obligations, data protection, supplier agreements and risk / health and safety, etc) by ensuring we have proper processes, liaising with departmental heads and external legal counsel where requiredParticipate in monitoring profitability across operations and work closely with Finance and Operational teams to preserve profitabilityIdentify cost efficiencies and revenue opportunities where relevantOPERATIONAL STRATEGY AND IMPLEMENTATION
Own and implement Sleek\'s operational strategy and oversee day-to-day operations, working closely with the Operations Director who will lead much of the implementationIncrease efficiencies via creating new processes and strengthening existing onesContinual improvement and evolution of processes, procedures, workflows and tools which are scalable and support growthOversee the implementation and delivery of our sustainability strategyDrive efficiency, collaboration and integration, uniting teams and bringing colleagues on the journeySet up operations in new markets as required to deliver consistent operations in new geographies, including USAOversee quality control by monitoring the output of the team and seeking feedback to constantly improve the quality of Sleek services and pitchesContribute consistently and effectively to The BoardSupport the CEO and Board as required and provide regular updates and reports upon requestPEOPLE
Oversee resourcing and workforce planning ensuring the business model stays fit for purpose and freelance resource engagement supports the strategyMonitor and improve billable hours and resource utilisation metricsWork with departmental heads to analyse requests for new hires based on utilisation and commercial dataDemonstrate efficient problem solving, foster a culture of rapid troubleshooting and personal accountabilityLEADERSHIP AND COLLABORATION
Lead and evolve a high performing team and demonstrate exemplary working practicesCollaborate across all departments, verticals and geographies to ensure seamless integration and holistic, full-service agency offeringRepresent Sleek at industry and client events, using personal profile to strengthen the reputation of the businessRequirements
REQUIRED EXPERIENCE AND SKILLS
Seasoned experience at C-Suite level in an events agency (at a minimum current / previous Senior Director in a large agency) or Head of Department level role within an events agencySignificant operational expertise and working knowledge of the operational landscape within events (including industry standards, regulations and risk management)Experience in mass participation events and associated protocols and compliance related mattersCross functional collaborator with experience in integrating creative, technical and client service disciplinesA high level of financial literacy with a solid understanding of corporate financeA working understanding of corporate governance principlesA high level of communication skills at C-suite levelA deep understanding of client needs, the nuances of varying event formats and client-typesStrong track record of successfully leading high performing teams and nurturing talentProven track record of client and employer confidentialityDesirable software knowledge : Salesforce, Google Docs, ProCimAbout You
An exemplary leader, emotionally intelligent and able to set standards and moderate authority and support, knowing the value of when to listenPragmatic and a natural problem solver with a can-do attitude and mature mindsetStrong sense of accountabilityAble to travel when requiredNaturally proactive, self-motivated and thrives in a fast-paced environmentCollaborative team-player, with the ability to develop positive, strong working relationshipsActively seeks and welcomes feedbackDemonstrates best practice and mentors junior members of the teamEmbodies the values of the Sleek teamDemonstrates curiosity and continual desire to stay informedCustomer centric approach to delivering value and optimising productivityA mature and balanced leader capable of calm under pressureBenefits
27 days holiday (excl. UK public holidays). Additional days holiday for each year of service (capped at 3)Week-day birthdays offLast Friday of the month early finish (15 : 00)Standard Pension PlanFitness membershipCompany discounts and perksCompany social events inc. weekly office drinksAnnual Company OffsiteAdditional Benefits after 1 year\'s service including Private Health CareOverseas familiarisation trips in luxury accommodationSeniority level
ExecutiveEmployment type
Full-timeJob function
ManagementIndustries
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