Kit Room Technician

Job Description

We are seeking a Kit Room Technician to support the day-to-day duties of our Dublin facility. The Kit Room Technician will play a vital role in ensuring our business runs smoothly and our customers are satisfied. The right candidate will be process-driven with a good degree of flexibility, initiative and common sense.
You will be someone who enjoys problem solving and learning how to use technical equipment. This role will be working on their own most of the time so you will need to be a motivated person with a positive outlook and a can-do attitude, and have a practical, hands-on approach with the ability to manage workload and work to strict deadlines with attention to detail.

The successful candidate will be provided with extensive training to learn all the processes needed to execute all areas of our Kit Room process: logistics, administration, driving, check-in, check-out and support, learning various skills and developing a detailed understanding of industry equipment.
Main Responsibilities:
•Daily duties in the Kit Room, including managing logistics, deliveries, collections and customer service
• Building and testing the technical equipment for hire
• Goods In – receiving deliveries/post and processing related paperwork, checking technical equipment is in good working order and there are no outstanding items
• Goods Out – looking after all outbound collections, ensuring goods are picked, prepped, packed and loaded
• Troubleshooting hardware and software issues
• Adhering to all legislation requirements for warehousing and handling
• Maintaining standards of health and safety, hygiene and security in the work environment
• Managing the paperwork for goods in/out, inventory control, regular stock counts, answering of client/supplier queries, general administration duties
• Ensuring good housekeeping within the facility
• Shipping goods – preparing goods, booking shipments and following up with their arrival
• Receiving and processing new products – asset listing and uploading information onto our dedicated asset management system
• Maintaining the inventory/stock control systems to ensure equipment is located, stored, and transferred correctly; ensuring the stock inventory is accurate
• Driving vans for delivery and collection of equipment to and from the film studios, which could occasionally involve early starts/late finishes
• Cleaning equipment – care needed with expensive technical equipment
• Managing your time to ensure all tasks are completed by deadline and raising capacity issues when they arise
Other Duties:
• Electric stacker duties – training provided
• Cable making – training provided
• PAT testing – training provided
• Mechanical cart maintenance – training provided
• Monitor Calibration – training provided
Candidate Requirements:
• Manual driving licence
• Flexible attitude to work arrangements including daily tasks and working hours
• Ability to meet deadlines, delivering consistency in results
• Flexible approach to their daily tasks and working hours
• Physically active – moving and handling of equipment required
• Practical, basic DIY skills
• Common sense – ability to work unsupervised
• Conscientious and positive attitude with the ability to work under pressure
• Flexibility and the ability to juggle tasks – the company priorities change unexpectedly, candidates need to be able to change duties at short notice, in line with the business needs
• Discretion – working in sensitive areas of film production
• Computer literate – competent with MS Office – Excel, Word and Apple with ability to learn new programs and applications quickly
Desirable but not essential:
• Interest in electronics/computers or AV, film equipment
• Relevant experience with technology and DIY
• Higher education
• Understanding Carnet or ATA Carnet
• Knowledge of DaVinci Resolve, AVID Media Composter and Pomfort Silverstack
Working Conditions
• Monday to Friday 42.5 hours average per week (some weekend hours may be required on occasion)
• Hours of Business – 8 am to 6 pm covered in shift patterns, with the flexibility to work outside of these hours if required
• Holiday 30 days per year including bank holidays

Perks and Benefits
• Additional holiday day after 2 years’ service
• Employee of the Month Award
• 2 unpaid days annually for volunteering