Assistant Manager

Beautiful pub situated in Barnes, Richmond, The Crossing is a welcoming, family-run pub known for its delicious homemade food and diverse drink selections.

Serving great drinks with a smile. We have core regular customers who you will get know know very well. Maintaining those relationships is key.

Up to £13.50 + Service Charge + Benefits

Roles & Responsibilities

• Staff Management : Hiring, training, supervising, and motivating staff members.
• Customer Service : Ensuring guest satisfaction, addressing complaints, and maintaining high standards of service.
• Operational Oversight : Managing daily operations, including front of house, housekeeping, food service, and other departments.
• Financial Management : Supporting budget planning, cost control, and managing inventory.
• Compliance : Ensuring adherence to health and safety regulations and organisational policies.
• Communication : Communicating effectively with staff, customers, and management.

Performance Management : Evaluating staff performance, setting targets, an...