Talent.com
This job offer is not available in your country.
Customer Team Leader

Customer Team Leader

Co-op CareersDERBY, UK
14 hours ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Closing date : 06-10-2025

Customer Team Leader

Location : 4-6 Redbrook Lane, Rugeley, WS15 1AB

Pay : £13.99 per hour

Contract : 20 hours per week + regular overtime, permanent, part time

Working pattern : varied shifts including early mornings (5.30am), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do

  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have

  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
  • Why Co-op?

  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24 / 7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
  • Building an inclusive workplace

    We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

    If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

    We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

    If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

    You can find out more about our recruitment process at jobs.coop.co.uk / apply-process.

    You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at

    jobs.coop.co.uk / diversity-inclusion-wellbeing.

    As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

    We reserve the right to remove a vacancy before the scheduled closing date.

    Create a job alert for this search

    Customer Team Leader • DERBY, UK

    Related jobs
    • Promoted
    Team Leader

    Team Leader

    Michael PageMelton Mowbray, Leicestershire, UK
    Full-time
    In this role, you will be responsible for leading and supporting a dynamic team to ensure smooth warehouse operations.You will work in a fast-paced, ever-changing environment where innovation is en...Show moreLast updated: 21 days ago
    • Promoted
    Customer Service Team Leader

    Customer Service Team Leader

    AVK UK LtdStaveley, Derbyshire, UK
    Full-time
    ABOUT US : AVK UK Limited is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Wat...Show moreLast updated: 6 days ago
    • Promoted
    Service Team Leader

    Service Team Leader

    Turner & VoceNottingham, Nottinghamshire, UK
    Full-time +1
    Service Team Leader Motor Industry.Up to £38,000 DOE + Bonus | Full-Time | Permanent.Are you an experienced Service Advisor ready to step up, or a current Team Leader seeking a fresh challenge? A ...Show moreLast updated: 30+ days ago
    • Promoted
    Electronics Team Leader

    Electronics Team Leader

    KO2 Embedded Recruitment Solutions LtdStaveley, Derbyshire, UK
    Full-time
    Job Title : Electronics Team Leader Location : Chesterfield Area | Flexible Hybrid (Work from Home Available) Salary : Up to £60,000 About the Role An exciting opportunity has arisen to join...Show moreLast updated: 13 days ago
    • Promoted
    Production Team Leader

    Production Team Leader

    TechNichols Resourcing LtdLeicester, ENG, UK
    Full-time
    Production Team Leader / Supervisor.Monday to Friday, 6am to 2pm or 10pm - 6am.Commutable from Nottingham, Coventry, Leicester, Birmingham and surrounding areas. A rare and exciting job opportunity ...Show moreLast updated: 2 days ago
    • Promoted
    Team Leader

    Team Leader

    Staffline Divisions CareersChesterfield, Derbyshire, UK
    Full-time +1
    A great opportunity has arisen to work as a.Staffline is recruiting Team Leader in Chesterfield.This is a full-time role working. As a Team Leader your duties will include : .Communication & Issue Res...Show moreLast updated: 14 days ago
    • Promoted
    Electronics Team Leader

    Electronics Team Leader

    KO2 Embedded Recruitment SolutionsChesterfield, Derbyshire, UK
    Full-time
    Chesterfield Area | Flexible Hybrid (Work from Home Available).An exciting opportunity has arisen to join one of the UK's leading engineering companies, delivering innovative solutions to some of t...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Customer Team Leader

    Customer Team Leader

    Co-opBaslow, ENG, GB
    Part-time +1
    Customer Team Leader .Location : Calver Road, Baslow, DE45 1RP.Contract : 30-39 hours per week + regular overtime, permanent, full or part time hours. Working pattern : varied shifts includi...Show moreLast updated: 2 hours ago
    • Promoted
    Team Leader

    Team Leader

    SPORTSWIFT LIMITED T / A CARD FACTORYAshbourne, ENG, UK
    Full-time
    Contracted Hours Available : 17 hours.Were on the lookout for a friendly and upbeat.In this role, youll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and ma...Show moreLast updated: 5 days ago
    • Promoted
    Electronics Team Leader

    Electronics Team Leader

    KO2 Embedded Recruitment Solutions LTDS43 3JP, ENG, UK
    Full-time
    Chesterfield Area | Flexible Hybrid (Work from Home Available).An exciting opportunity has arisen to join one of the UK's leading engineering companies, delivering innovative solutions to some of t...Show moreLast updated: 11 days ago
    • Promoted
    Extrusion Team Leader

    Extrusion Team Leader

    Jayfair Recruitment Solutions LimitedWesthouses, Derbyshire, UK
    Full-time
    Our client is searching for for a hands-on, people-focused Extrusion Team Leader to coordinate and lead a busy production team. This role is 4 days on 4 days off (weekends and nights included) Key ...Show moreLast updated: 12 days ago
    • Promoted
    Customer Team Leader

    Customer Team Leader

    Co-op CareersCLIFTON, UK
    Full-time +2
    Location : 193-195 Avonmouth Road, Bristol, BS11 9EG.Contract : 30 hours per week + regular overtime, permanent, part time. Working pattern : varied shifts including early mornings (store opening), aft...Show moreLast updated: 30+ days ago
    • Promoted
    Commercial Analyst Team Leader

    Commercial Analyst Team Leader

    LKQ Group LtdTamworth, Staffordshire, Staffordshire, UK
    Full-time
    Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our t...Show moreLast updated: 30+ days ago
    • Promoted
    Transport Team Leader

    Transport Team Leader

    Groomfield Recruitment CareersCoalville, Leicestershire, UK
    Full-time
    Monday to Friday, 07 : 00 to 16 : 00.We are recruiting on behalf of our client for an experienced and motivated.This is a fantastic opportunity for someone with strong organisational and leadership ski...Show moreLast updated: 5 days ago
    • Promoted
    Team Leader

    Team Leader

    Heart of England Cooperative Society CareersHinckley, Leicestershire, UK
    Part-time +1
    We are looking for a Team Leader!.Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our. As a Team Leader within the Society, you will step up into a pos...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Team Manager

    Customer Service Team Manager

    CCP RecruitmentNuneaton, Warwickshire, UK
    Full-time +1
    Office-based Monday to Thursday, with Friday, Saturday and Sunday worked from home.Rotational shifts (9am–5pm / 9 : 30am–5 : 30pm), including 1 in 4 weekends, with time off in lieu during the week.We'r...Show moreLast updated: 21 days ago
    • Promoted
    Leisure Operations Team Leader

    Leisure Operations Team Leader

    Village HotelsChilwell, ENG, UK
    Full-time
    Awesome people are crucial to making our awesome clubs run smoothly.Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine.It’s your job to ...Show moreLast updated: 23 hours ago
    • Promoted
    Residential Team Leader

    Residential Team Leader

    Peters Dean CareDerby, Derbyshire, UK
    Full-time
    We are looking for a passionate and experienced.Emotional and Behavioural Difficulties.This is a deeply rewarding opportunity in a dynamic environment where no two days are the same.The successful ...Show moreLast updated: 13 days ago
    • Promoted
    Team Leader

    Team Leader

    Frontline Recruitment GroupHeanor, Derbyshire, UK
    Full-time +1
    Frontline Recruitment Derby are currently recruiting for a hands-on Team Leader for their exclusive client based near hear. As a team leader you will be responsible for a small team of warehouse sta...Show moreLast updated: 5 days ago
    • Promoted
    Team Leader

    Team Leader

    Heart of England Cooperative SocietyNuneaton, ENG, UK
    Part-time +1
    We are looking for a Team Leader!.Heart of England Cooperative Society are looking for a Team Leader to cover our food convenience stores in. Cedar Road, Nuneaton and Bulkington.The successful candi...Show moreLast updated: 30+ days ago