Head of Retail

Overview

Our Client, a leading retail company with a nationwide presence, is seeking a dynamic and strategic-minded individual to join their team as the Head of Retail. As the Head of Retail, you will play a pivotal role in providing leadership and accountability for the success, profitability, and operational excellence of all stores. As the Head of Retail, you will be responsible for setting the vision and executing the strategy for the retail estate, ensuring store sales, service quality, and brand standards drive business growth. You will have full P&L accountability for the retail estate, oversee retail sales performance, and lead the overall management structure. Additionally, you will influence at the board level, contributing to the company\'s commercial strategy.

Responsibilities

• Define and deliver the retail growth strategy aligned with business objectives
• Own the retail P&L, setting and achieving sales and profit targets
• Oversee retail budgeting, forecasting, and capital expenditure plans
• Provide market insight and competitor analysis for commercial decisions
• Set clear commercial KPIs for Store Managers and monitor performance
• Lead, develop, and inspire the retail team to build a strong succession pipeline
• Drive a customer-centric culture to ensure exceptional service standards

Essential Skills & Experience

Desirable Skills & Experience

This is a full time, permanent role and travel will be required for the role. For more information on this opportunity, please contact Emily at Pure.

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