Service Coordinator

Service Coordinator - Ipswich £27,000 - £33,000 (DOE) Mon-Thurs : 8am-5pm, Fri : 8am-2 : 30pmJoin a leading manufacturing and production company as a Service Coordinator! You'll play a key role in managing parts, technician schedules, and customer communication.Your role as a Service Coordinator : Documentation Management : Maintain and manage all documentation related to service and spare parts.Scheduling Coordination : Plan and coordinate service technician's schedules for customer visits around the UK and Europe.Customer Communication : Act as a liaison between customers and the technical team, ensuring timely and accurate information exchange.Inventory and Procurement : Handle the administration of procurement, inventory control, and shipping of spare parts.Database Management : Maintain accurate records of spare parts availability in the internal database.Customer Documentation : Assist in the preparation and distribution of customer-related service documents.Primary Contact : Serve as the first point of contact for customer inquiries related to parts and services.General Administration : Perform general ad hoc administrative tasks as required.Skills and Experience required to be considered for this role : Experience in within a customer focused administrative, scheduling or planning roleExperience using a CRM system and Microsoft officeConfident and professional telephone mannerPrevious experien...