Road Freight Coordinator

Road Freight Forwarder - Lichfield - Up to £30,000

Our client is seeking a Road Freight Forwarder to join a well-established international logistics company in Lichfield. This role focuses on managing customer accounts and handling the full life cycle of road freight imports and exports, with a particular emphasis on groupage services.

Job type : Permanent

Salary : Up to £30,000

Key Responsibilities

• Manage road freight operations across import and export shipments.
• Handle both FTL and groupage consignments.
• Provide accurate spot quotes to customers and win new business.
• Build and maintain strong customer relationships.
• Deliver excellent customer service at all stages of the shipment cycle.
• Liaise with partners and subcontractors, negotiating rates as needed.
• Ensure shipments are delivered on time and to customer expectations.
• Contribute to achieving KPI targets.
• Promote the company's brand and values through professional service delivery.

Requirements :

Previous work with subcontractors, carriers, and logistics part...