Retail Assistant Manager

The Role

We are looking for a motivated and experienced retail professional to join our Christchurch store, driving sales and performance in a dynamic charity retail environment. This role is perfect for someone who thrives in a fast-paced, professional setting and takes pride in maintaining a well-presented, welcoming store. You will help create eye-catching window displays, ensure all products are attractively displayed, and contribute to achieving optimum sales.

You will be self-motivated and creative, responsible for managing sales at the till, sorting and encouraging donations, maintaining store standards, and delivering an exceptional customer experience.

As part of our retail team, you will bring commercial awareness, a strong understanding of high street fashion, and experience in creating a positive and supportive environment for customers, colleagues, and volunteers. Proficiency in Windows IT packages such as Word and Excel, along with an understanding of social media, is essential.

You will also play a key role in ensuring that both customers and donors receive excellent care and attention, while promoting the work of Lewis-Manning Hospice Care in the community.

While primarily based in one store, you may occasionally be asked to support other Lewis-Manning Hospice shops to cover for staff absences or holidays.

Responsibilities

• Drive sales and performance in a charity retail environment; maintain a well-presented, welcoming store; create eye-catching window displays and ensure products are attractively displayed; contribute to achieving optimum sales.
• Manage till operations, sort and encourage donations, maintain store standards, and deliver an exceptional customer experience.
• Bring commercial awareness, strong understanding of high street fashion, and create a positive, supportive environment for customers, colleagues and volunteers.
• Proficiency in Windows IT packages (Word, Excel) and an understanding of social media.
• Promote the work of Lewis-Manning Hospice Care in the community and ensure excellent care and attention for customers and donors.
• May occasionally support other Lewis-Manning Hospice shops to cover staff absences or holidays.

The Person / Qualifications

At Lewis-Manning Hospice Care we welcome applications from all parts of the community and encourage all interested candidates with the above skills and experience to apply for the role

Applications for this role will close on 12 th October 2025 with interviews expected to be held on 22 nd October 2025

Please read the full job description .

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