Relief Security Officer

Job Role: Relief Security Officer

Working Hours: Zero hours

Pay: £12.59 per hour

Location: Market Place Shopping Centre, Bolton, BL1 2AL

Reporting to: Operations Manager & Dual Services Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Market Place Shopping Centre, Bolton.

The successful candidate must have a valid SIA CCTV and DS licence. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts (days, nights, weekends). You will be responsible for providing a high level of customer service to visitors to the site, ensuring the safety of all visitors and completing patrols and remaining vigilant at all times.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing related results as needed
  
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

• Full 5-year employment checkable history - essential
  
• Valid Front Line SIA licence (Door Supervision or Security Guarding) - essential
  
• Valid SIA CCTV Licence - essential
  
• Customer Service experience and confidence to handle conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment