Hotel General Manager

About the property

Nestled in the picturesque Buckinghamshire countryside, the former home of the Duke of Marlborough, offers a serene stay. The boutique hotel features 41 elegantly designed rooms, a luxurious spa and extensive grounds. The hotel is part of the Luxury Collection, a Marriott brand

We are seeking an experienced and visionary General Manager to lead our team, uphold our brand standards and drive both guest satisfaction and commercial success.

Role overview

The General Manager will oversee all aspects of hotel operations, ensuring seamless coordination between departments, exceptional guest experiences and strong financial performance. This role requires a balance of strategic leadership, hands-on operational management, and a passion for hospitality.

Key responsibilities

Operational Leadership

• Oversee daily operations across all departments including Front office, Housekeeping Food and Beverage, Spa and Wellness, Maintenance and Grounds
• Ensure the property, spa and grounds are maintained to the highest standards reflecting the hotels 5 star rating.
• Implement and monitor service standards to consistently exceed guest experience.
• Guest Experience and Brand Standards
• Champion a guest centric culture, personally engaging with VIP guests and handling escalated service issues.

Collaborate with the Spa Manager to welln...