Associate Director - IM Services

Overview

The successful candidate will report to the Head of IM Services, providing support to the Investment Management business. The role is primarily responsible for the implementation & support of change initiatives across the IM business, with a particular focus on BAU change delivery, regulatory change and risk management initiatives as they evolve. The support needs of the IM business are constantly evolving so the successful candidate will be called upon to take on support and co-ordination activities across different focus areas as needed (e.g. liquidity events, capacity management, PM changes, etc.).

Responsibilities

• Manage cross-asset change activities and initiatives on behalf of IM, ensuring appropriate communication, structure and coordination across all stakeholders, delivering consistency across asset classes and globally
• Lead confidential change projects, running formal insider lists and determining the sequence of briefing key cross functional stakeholders across IM, Client Propositions and Sales teams in order to support implementation planning and execution
• Manage the IM assessment process for potential liquidity events triggered by market events and ensure procedures are reviewed and maintained as part of the RSCA process
• Work closely with IM team leads, first line Risk Support, GC functions and Audit to ensure all outstanding RCSA, risk event, thematic review or audit action points are addressed and closed out within agreed timelines
• Participate in change programmes to support implementation within Investment Management teams, including as part of the Investment Capability Strategy
• Support the decision-making framework as well as the oversight & governance activities within Investment Management, in close collaboration with IM team leads, distribution, operations, technology, first line risk support and GC teams
• Experience of working with IM teams in asset management with strong knowledge of front office processes and support requirements
• Ability to bring SMEs across different business lines to work towards a common goal, demonstrate managing multiple priorities and identifying when to pivot focus
• The ability to understand and anticipate potential front-to-back implications of change, whether regulatory, BAU or risk related
• Strong understanding of the trade life cycle and the ability to anticipate issues regarding liquidity & capacity management
• Demonstrated ability to work across multiple IM departments to deliver on change activities
• Proven ability to manage senior stakeholders, demonstrated by significant experience interacting and presenting to senior stakeholders across IM and other departments with the ability to challenge and influence at senior levels
• Demonstrated ability to pick up a variety of new subject areas or initiatives, develop expertise and content ownership and work with key stakeholders to develop and deliver solutions
• Significant experience working in a fast-paced global organisation across multiple locations and jurisdictions
• A strong desire to learn and be comfortable operating in an ambiguous, fast changing environment
• Must be a self-starter with the ability to work under pressure yet identify gaps where the role and function can add value
• Strong analytical and problem-solving skills with the ability to provide practical solutions to business challenges
• Excellent communication skills, both written and oral
• Ability to be both strategic and hands-on - must be "can do" and pragmatic

About your team

Investment Solutions & Services (ISS) is a new alignment of existing teams that focuses on the development of investment products and services, and their distribution to wholesale, institutional, intermediaries and other B2B clients. It is managed as a separate business from Fidelity's Platform Business which offers a range of products and services that help end investors improve their financial health. Investment Solutions & Services (ISS) includes Investment Management teams for Equity, Fixed Income, Multi Asset and Real Estate asset classes, Distribution teams that cover UK & Europe, Asia Pacific including Japan and Australia, a global Product Development team and the COO organisation for ISS.

Benefits and inclusivity

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

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