Transport Office Manager

Job reference 323963

Transport Office Manager

Starting salary £35,294, increasing to £38,207, after 12 months, plus shift allowance (Mixed Shift payment of £271.76 per month (pro-rated for Part Time Hours – 36hrs) and a Sunday Premium payment of £298.99 per month), 10% annual bonus potential, 25 days annual leave plus bank holidays rincreasing to 27.5 days after 10 years, and a company pension scheme with highly competitive contribution rates (all pro rata to working hours)

Permanent, Part time - 36 hours per week

This role is based at our Northern Ireland Mail Centre, with the following shift pattern - Saturday 07.00 – 19.30, Sunday 18.00 – 06.00, Monday 19.00 – 07.00.

This is an exciting time to join Royal Mail as we’re in the process of transforming towards a parcel led business. At the heart of this will be our National Distribution operation who move our parcels across a vast network throughout the UK. As a Transport Office Manager, you’ll facilitate the effective running of our traffic office in Northern Ireland.

Reporting to the Distribution Manager, you’ll be responsible for the management of the transport and distribution operations within the Distribution / VOC shift. Leading and motivating the team to create high performance and commitment, you’ll ensure work plan is achieved through successful management of pipeline interfaces.

About the role

• Responsible for ensuring safe and legal operations, including maintaining and monitor all aspects of the fleet Operators Licence in line with business policy
• Ensure compliance to Road Transport Directive legislation and EU hours regulations
• Line Management of drivers and operation on shift ensuring work plan and scorecard targets are achieved, following SOPs
• Demonstrate the use of Continuous Improvement tools and techniques in performance improvement across balanced scorecard including Employee Survey
• Responsible for all 1st Line HR policy and process e.g., conduct and attendance, Bullying and Harassment, Road Traffic Collision, adherence to all PSP standards (Welcome Back, attendance review prompts)
• Ownership of shift Manpower Plan, holding weekly resourcing meeting to ensure all duties are resourced as efficiently as possible liaising with agency where necessary and ensuring that robust plans are in place for Special Events and Christmas Peak
• Co-ordinate planned and non-planned maintenance of vehicles, in liaison with Service Centre using the PMT1 procedure
• Responsible for measurement and display of key metrics and analysing these to address improvement actions including high impact duties to achieve move to time targets
• Maintain duty record (P318’s) ensuring timely upload to Management Data Systems, providing daily shift and other reporting by the Distribution Manager
• Proactively managing pipeline interfaces on and between shifts

About you

To truly excel in role, you will possess the necessary skills and experience listed below –

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Extra Benefits

Next Steps

Your face to face assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise more details of which will be provided on the day. We plan to hold interviews middle of May.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses / partners.

For more information on Royal Mail Group and our values please click here : https : / / www.internationaldistributionsservices.com / en / about-us /

Closing Date : Tuesday 6th May 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

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