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Customer Service Advisor – Hybrid

Customer Service Advisor – Hybrid

Journey Recruitment LtdWindsor, Berkshire, United Kingdom
14 days ago
Job type
  • Full-time
Job description

Do you have at least 1 year of experience in Customer Service within a office environment and are looking for your next exciting opportunity?

Our fantastic client in Windsor are a leading firm that are continuing to grow and are looking for a great new Customer Service Advisor to join the team!

They are paying a salary of £23,810. The working hours are Monday – Friday 9 : 00-5 : 30pm and (37.5 hours a week) and they offer hybrid working after you complete your training! This will be 3 days in the office and 2 days working from home.

Responsibilities of the role of Customer Service Advisor :

  • Corresponding with solicitors, claimants and medical experts via letter and email
  • General administration such as issuing appointments
  • Data-entry
  • Diary work
  • Answering incoming calls
  • Making outgoing calls
  • Instructing doctors to produce independent medical reports
  • Ordering and processing medical records
  • Arranging medical tests / investigations as required

Skills required for the Customer Service Advisor role :

  • Hard worker
  • Organised and able to work on own initiatives
  • Problem Solver
  • Friendly and able to work well within a team
  • 1 year of transferable experience
  • Good Communication skills, both written and verbal (English Language – Grade C or above)
  • Behaviours Required for the role :

  • Positive, ‘Can do’ attitude at all times
  • Attention to Detail
  • Commitment to the highest standard of customer service
  • Flexible approach to work and workload
  • Open and honest approach at all times
  • Willing to learn
  • Does this sound like the perfect role for you? If so, then please press apply now

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    Customer Service Advisor • Windsor, Berkshire, United Kingdom

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