IT Engineer Apprentice

Jem Computer Systems is a well-established IT service provider based in Cupar, Fife. We specialise in computer sales, maintenance, and support services for both businesses and private clients across the region. With decades of experience, our team is committed to delivering high-quality, reliable IT solutions—everything from system builds and refurbishing, to virus removal, network troubleshooting, and data services.

We pride ourselves on excellent customer care, technical expertise, and staying up to date with the latest hardware and software developments. As part of the business community at Cupar Trading Estate, we have solid facilities and strong links with local businesses, schools, and organisations.

Overview :

An exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support.

Responsibilities :

• Computer assembly and setup
• Software installation and configuration
• Upgrades, repairs and virus / malware removal
• Troubleshooting and diagnostics
• Data recovery, transfer and backup solutions
• Case management and customer support

What we’re looking for :

Salary : £17,000 per annum

Working hours : 35 hours per week, Monday to Friday, 9am to 5pm

What you’ll get - company benefits :

If you are enthusiastic, driven, and looking to build a solid foundation in IT, we’d love to hear from you!

Future prospects :

90% of QA apprentices secure permanent employment after completing : this is 20% higher than the national average.

Important information :

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.