Freelance Hospitality Manager

Flutes has a reputation for delivering bold culinary leading‑edge food and drink experiences in the most prestigious venues, with a focus on innovative and invigorating service. The company creates magic at iconic venues across London and beyond. We are looking for a freelance hospitality manager who is passionate about food and events, friendly, enthusiastic, and committed to 5‑star standards. The role requires at least three years’ experience in a hospitality management position, strong front‑of‑house skills, an eye for detail, and a proven ability to deliver excellent service.

Venues We Cover

• Oval Cricket Ground
• Ascot Race Course
• Twickenham Stadium
• Alexandra Palace
• Harlequins F.C.
• Wembley Stadium
• Various conference venues in London

Key Responsibilities

• Oversee opening and closing procedures at all events.
• Deliver an effective and informative team brief during events and maintain this standard at all times.
• Ensure all food and beverage requirements are delivered as per the client’s request or work‑order.
• Collaborate with the planning team pre‑event to allow a seamless transition for the client in line with the company’s customer journey.
• Work with operations and set‑up staff to ensure every venue is set up to the highest standards prior to each event.
• Enforce health and safety requirements during events.
• Motivate and encourage colleagues to provide exceptional service in line with the company’s overall vision to our highly valued client base.

Key Deliverables

• Be responsible for and deliver all allocated events to venue high standards.
• Ensure events run to the highest standards by being fully prepared on site.
• Maintain the integrity of the venue you are working within.
• Complete all paperwork on time and to a high quality.
• Act as an excellent brand ambassador for Flutes.

Skills and Capabilities

• Experienced and trained in the catering and events industry.
• Authoritative, persuasive, and able to lead, make clear decisions, and be accountable to staff and clients.
• Confident and articulate to act as MC when required.
• Well planned with excellent attention to detail.
• Experienced in managing time and people while being a team player.
• Possess clear and logical management experience suitable for a fast‑paced environment.
• Exceptional customer handling skills, responsive to client and colleague needs.
• Confident in verbal and written communication.
• Ability to meet deadlines, manage time effectively, and drive teams to meet deadlines with accuracy.
• Flexible, adaptable, and a great coach where needed.
• Accountable for personal and departmental performance.

Requirements

• At least three years of management experience in hospitality.
• Front‑of‑house management experience essential.
• Hours to be agreed per event, including evenings, weekends, and flexibility for additional hours when required.
• Applicants must be 18 or over to work with alcohol.

Benefits

• Excellent pay: £17.00‑£19.00 per hour (depending on factors).
• Flexible hours and shifts.
• Exciting locations across London and outside.
• Friendly team and opportunities for progression.
• Pension scheme.
• Monthly holiday pay.
• APPLY