The Role :
We are seeking an experienced General Manager to lead operations at a brand-new, high-end karaoke bar in Central London. This is a fantastic opportunity for a strong operational leader to run a vibrant late-night venue, ensuring exceptional service and a seamless guest experience from start to finish. Late-night hospitality experience is essential, as is the ability to manage a busy, high-energy environment.
Responsibilities :
- Oversee all aspects of daily operations, ensuring the venue runs efficiently and meets high service standards.
- Lead, coach, and develop the team, fostering a positive and professional culture.
- Manage budgets, costs, and profitability, including monitoring sales and operational performance.
- Ensure compliance with health & safety, licensing, and regulatory requirements.
- Collaborate with the leadership team to deliver a memorable, luxury guest experience.
- Identify opportunities to improve operational processes, customer experience, and team performance.
Key Requirements :
Proven experience managing late-night, high-volume hospitality venues.Strong operational and financial management skills.Exceptional leadership abilities, with experience training and motivating teams.Ability to work flexible hours, including late nights and weekends.A hands-on approach, comfortable stepping in to su...