Engineering Manager

Department : Residential Estates

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Company : Canary Wharf Residential Management Limited

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Reporting to : Operations Manager

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JOB SUMMARY

Reporting to the Operations Manager, the Engineering Manager is responsible for the operational delivery, compliance, and upkeep of all M&E systems, fire safety equipment, and engineering infrastructure across four residential buildings at Southbank Place. This includes line management of the site-based engineers and management of all hard services contractors to ensure all plant and life safety systems are properly maintained, serviced, tested, and functioning as designed.

The Engineering Manager plays a key role in ensuring statutory and legislative compliance, supporting capital project delivery, and maintaining a safe and functional environment for residents and staff. They work closely with the Residential Building Manager and wider estate and commercial teams to deliver seamless building operations.

Annual Salary : £60,000

Working Hours : Monday to Friday, 08 : 30–17 : 30 (on-call rota)

Location : Southbank Place, London, SE1

Closing Date : Monday 25th August 2025

MAIN RESPONSIBILITIES

Building Services and Technical Oversight

• Manage the day-to-day performance, servicing, and testing of all building M&E, HVAC, lighting, life safety, access control, water systems, and critical infrastructure.
• Ensure systems operate as designed and are maintainedin accordance with SFG20 and manufacturer specifications.
• Respond promptly to plant alarms, system failures, and performance issues to minimise downtime and maintain resident comfort.
• Maintain accurate engineering logs, asset registers, and compliance documentation across all buildings.

Compliance and Health & Safety

Contractor Management

Reactive and Planned Maintenance

Team Management

Capital Projects and Lifecycle Works

Energy and Sustainability

Cross-Team Collaboration

Retail and Commercial Support

Cover, Emergency Support & Other Duties

PERSON SPECIFICATION

Education / Qualifications

The incumbent must have completed an apprenticeship in either mechanical or electrical engineering, along with relevant certification or a higher education or degree-level qualification in engineering, facilities management, or building services.

Health & Safety qualifications such as IOSH, SSSTS, or NEBOSH are strongly preferred.

Training in compliance systems, CAFM platforms, or BMS software is an advantage.

Experience

Minimum 5 years in an engineering or facilities role with demonstrable management experience in high-end residential or mixed-use buildings.

Proven track record of managing hard service contracts and in-house engineering teams.

Strong experience in delivering PPM programmes and maintaining full statutory compliance.

Involvement in capital projects, defect management, or technical mobilisation is desirable.

Strong leadership and management skills are essential, with a proven track record of managing a team.

Experience in dealing with residents, clients, or occupiers in a service-led environment.

Knowledge & Skills

Comprehensive technical knowledge of M&E systems, plant, BMS, HVAC, and fire safety systems.

In-depth understanding of statutory legislation including but not limited to L8, EICR, SFG20, LOLER, PUWER, and building regulations.

Proficient in the use of CAFM and engineering management systems (e.g., Yardi Maintenance IQ, Risk Wise, etc.).

Highly organised, with the ability to multitask, prioritise and solve complex engineering problems.

Skilled at producing reports, data analysis, and engineering recommendations.

Personal Attributes

Safety-first and technically driven leader.

Approachable, supportive, and proactive in managing people and problems.

Calm under pressure and capable of making sound decisions quickly.

Commitment to continuous professional development.

Results-focused, dependable and aligned with CWG values.

HEALTH SAFETY AND WELFARE RESPONSIBILITIES

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.

QUALITY MANAGEMENT RESPONSIBILITIES

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001 : Quality Management Standard.

COMPANY VALUES

Commit to Excellence

Foster Collaboration

Encourage Engagement

Take Ownership

Embrace Innovation

WHAT WE OFFER

Diversity and Inclusion

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits

We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.