Planner Scheduler

Role : Planner / Scheduler

Location : Hybrid (50% Home / 50% Warwick Office)

Contract Type : Permanent, Full-Time (40 hrs / week)

Salary : £29,500 per annum

Shift Pattern :

Rotating Monday–Friday shifts :

• 07 : 30–16 : 30
• 08 : 00–17 : 00
• 09 : 00–18 : 00
• 10 : 00–19 : 00

Plus 1 in 3 Saturdays (08 : 30–14 : 00). Saturday weeks adjusted to maintain 40 hrs. Flexibility required.

About the Role

R9 Recruitment are hiring on behalf of a leading Heating Company for the position of Resource Planner. In this role, you’ll be instrumental in supporting the team by optimising daily schedules, ensuring service level agreements (SLAs) are met, and maintaining high standards of customer service. You’ll act as a key point of contact for engineers and team managers, helping resolve issues and drive operational efficiency.

Reporting & Collaboration

You’ll report directly to the Resource Planning Manager and work closely with internal teams. Strong communication skills are essential, especially when handling queries from engineers, managers, and occasionally dissatisfied customers—with professionalism and empathy.

Key Responsibilities

About You

We’re looking for someone who thrives in a fast-paced environment and brings a proactive, solution-focused mindset. You’ll be calm under pressure and confident juggling multiple tasks.

Essential Skills & Experience :

Benefits

Ready to plan your next career move? Apply to this advert or call the R9 Recruitment Team