Caretaker / Cleaner

Job Details

Community Use is the team that works hard to ensure most of the Halls, Community Centres and Schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom’s city, towns & villages. More information about Community Use can be found at :

Reporting directly to the Community Use Cluster Supervisor you will undertake a frontline customer-facing role. You will be required to engage with customers and service users in a positive manner and respond to customer enquiries and requests via telephone, email and face to face as well as operate our booking procedures and systems.

As a Caretaker / Cleaner, you will work on a shift basis up to five days over seven, which will include evenings and weekends. Opening shifts typically begin around 8 : 30am, and back-shift duties may finish as late as 10 : 30pm, so flexibility is essential . You will be responsible for cleaning and maintaining all designated areas to a high standard, as well as preparing and clearing equipment / areas as required to support the needs of customers and service users.

You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring.

In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day. This includes internal, external, and outdoor facilities and may involve operating the building alarm system, you may be required to respond to out-of-hours alarm activations, and on occasion, lone-working will be necessary.

It is not essential that you hold a driving licence; however, you may be required to travel between a number of Community Use facilities as part of your shift pattern. This could include covering shifts at short notice in other venues across the area. Some locations have limited or no direct public transport links, so candidates should carefully consider their ability to travel reliably to all sites, particularly during early morning or late evening shifts.

A link to the role profile for this vacancy is included below. It provides more detailed information about the job and the type of person we are looking for.

The Person

We are seeking an enthusiastic and self-motivated individual with the ability to work independently and as part of a wider team.

You will possess strong communication skills, be customer-focused, and demonstrate a consistent “can-do” attitude.

The successful applicant must also :

Be confident and level-headed when dealing with people at all levels.

Be flexible and able to work on their own initiative.

Have excellent team working skills.

Possess a basic understanding of IT and capable of using a variety of internal systems.

Be able to travel between Community Use facilities, including remote Community Use facilities where limited public transport route exists.

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.