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Regional Account Manager

Regional Account Manager

ThewaitinggameltdLondon, England, United Kingdom
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Location : London, North West or Midlands (depending on placement)

Job Type : Full-time, Permanent

Salary : £30,000-35,000 pa + performance bonus

Position Overview :

We are looking for a proactive and highly organised Regional Account Manager to

join our operations team and take the lead on delivering exceptional staffing

solutions to our clients. This is a hands-on, client-facing role, ideal for someone

with a strong background in hospitality, events or staffing who thrives in a

fast-paced environment. You’ll be responsible for managing key client accounts

in your region, ensuring smooth day-to-day operations, delivering outstanding

service and driving business growth.

This position is ideal for someone who has recently completed our Trainee

Account Manager programme or has equivalent industry experience and is ready

to take full ownership of a region.

Key Responsibilities :

  • Act as the main point of contact for clients in your region, managing

day-to-day communications and ensuring excellent service delivery.

  • Oversee the planning and execution of staffing for events and ongoing

    • operations, from initial brief through to post-event review.

  • Build and maintain strong relationships with clients, identifying

    • opportunities for upselling and service improvement.

  • Provide leadership and guidance to on-site client teams, ensuring

    • professionalism, punctuality and performance at all times.

  • Monitor and manage workforce logistics, availability and regional

    • recruitment needs in coordination with central teams.

  • Resolve any client or operational issues quickly and effectively.
  • Report regularly on account performance, feedback and opportunities to

    • the senior management team.

  • Contribute to the strategic growth of your region, attending meetings,

    • networking events and client pitches as needed.

    Skills and Experience :

  • Proven experience in a client-facing role within the hospitality, events or

    • staffing industry.

  • Strong communication and interpersonal skills with a natural ability to build

    • relationships.

  • Excellent organisational and problem-solving abilities.
  • Confident decision-maker who can work independently and remain calm

    • under pressure.

  • Comfortable working flexible hours, including evenings, early mornings and

    • weekends.

  • Tech-savvy, with experience using scheduling tools, CRM systems and

    • Microsoft Office.

  • Full UK driving licence and willingness to travel within your region.

    • What We Offer :

  • A varied and rewarding role with real autonomy and responsibility.
  • Relocation support, if required, to help you settle into your new region.
  • A competitive salary with performance-related bonuses.
  • 30 days Annual Leave.
  • Opportunities to work on high-profile events and grow your professional

    • network.

  • Ongoing training and development, with clear routes into senior

    • management.

  • A collaborative and fast-paced working environment where no two days

    • are the same.

    Progression :

    As a Regional Account Manager, you’ll be in a key position to shape the success of

    your region and develop your career further within the company. With strong

    performance, this role can lead to senior leadership opportunities across our

    national operation, including multi-region management or strategic project roles.

    We’re growing fast – and we’re looking for people who want to grow with us.

    If you’re ready to take the next step in your career and lead in a dynamic,

    client-focused role, we’d love to hear from you.

    Apply now to become part of our expanding team and make your mark on the

    future of our business.

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    Regional Account Manager • London, England, United Kingdom