Assistant Front of House Manager

Assistant Manager - Front of House

We're looking for an Assistant Manager - Front of House to help run night operations for our high-end residential client. Reporting to the Front of House Manager, you'll support the team, step in when needed, and make sure residents have the best possible experience. This is a night-focused, hands-on role where you'll lead the team while staying actively involved in day-to-day operations.

Salary : £38,480

Hours : 7pm-7am, 4 on 4 off, covering Monday-Sunday

Key Responsibilities

Support recruitment, onboarding, and training of the night Concierge team.

Act as main point of contact for the team in the Manager's absence.

Provide feedback, lead appraisals, and hold regular check-ins with night staff.

Maintain high service standards and ensure residents always feel welcome.

Assist with rota planning and cover the front desk when needed.

Monitor team performance, including duties, service, an...