Administrator

Commissions Officer & Administrator

Location : Office-based, Queen Hills, NR8 5HD

Salary : £28,000 per annum

Hours : Monday to Friday, 9am–6pm, Full-time, Permanent

Holiday : 28 days (including Bank Holidays)

About Us

At Yellow Brick Mortgages, we’re an award-winning, independent mortgage brokerage built on great service and strong values. With 70+ mortgage advisers and more than 6,000 five-star Trustpilot reviews, we’ve helped thousands of people find the right mortgage. We’re proud to give back too, donating over £180,000 to charities and planting more than 15,000 trees to support a sustainable future.

Our in-house admin team is a key part of that success, keeping things running smoothly for our advisers, homebuyers and estate agent partners.

The Role

We’re looking for a Administrator & Commissions Officer to join our busy operations team. This is a hands-on role ideal for someone organised, accurate, confident with Excel and more than happy to be on the phone, and who enjoys taking ownership of their work.

What You’ll Do

Maintain systems, spreadsheets and trackers

Answer queries from advisers, partners and suppliers

Support the team with day-to-day admin tasks

Call lenders, solicitors and insurers for updates

Allocate referrals and track team performance

Assist with marketing materials and partner updates

Process commission statements and create simple reports

Handle donations, partner payments and deductions

Provide updates to estate agent partners and input data

What We’re Looking For

Strong Excel skills

Excellent attention to detail and accuracy

Organised with good communication skills

Able to work independently and follow processes

Proactive, problem-solving mindset

Financial services, payroll or mortgage admin experience is a bonus (but not essential if you’re quick to learn)

Why You’ll Love Working at YBM

Fun, fast-paced environment with career growth opportunities

Award-winning team built on teamwork and trust

For every mortgage we plant a tree and support local charities

Extra day off for your birthday

Supportive culture with regular social events

Apply Now

If you’re ready to make a difference, apply today and join a friendly, fast-growing business where your contribution really matters.

Linda Trett

Business Development and Recrutiment Manager