Patient Advisor

Job Title – Patient

Advisor

Location

– Brighton with travel to Haywards

Heath

Hours

– Full time position, 40

hours

Salary

– £25,400 per annum, & benefits, full training will be

given

Optical

Express is focused on delivering exceptional patient care,

outstanding clinical outcomes and continued investment in our

people and technology.

The Optical Express team

work together, collectively and consistently striving for

excellence. We support each other, respect each other and are

committed to a culture of care, trust and

integrity.

The culture extends to our local

communities, through our range of charitable and environmental

projects. We focus on doing what is right for our patients, our

colleagues, our local communities and our

planet.

A career at

Optical Express is fulfilling, fun and rewarding. As an employee,

you can benefit from the

following : An

industry leading salary plus excellent bonus

potential

State of the art, modern working

environments

29 days annual

leave

Free Laser Eye Surgery and Intraocular

Lens Surgery

Free eye

tests

Discounted prescription eye wear and

sunglasses

Generous Optical Express friends and

family discount scheme

Ongoing training and

development opportunities

Pension

scheme

It’s

our Patient Advisors role to make our patients feel comfortable and

relaxed whilst providing a 5-star service. Our Patient Advisors

should enjoy meeting new people and be able to demonstrate strong

communication skills with both patients and ophthalmic

professionals

alike.

Your day to

day responsibilities may vary however a typical day will involve

the following duties :

Building a

strong relationship with our

patients

Performing diagnostic eye scans (full

training will be provided)

Confidently relaying

patient information to the optometrist to ensure a smooth patient

journey

Maintaining patient records with

accurate and up to date information

Arranging

affordable finance options to suit each individual

patient

Schedule patients’ consultations and

surgeries with our optometrists and

surgeons

The

successful candidate will :

Be driven

and passionate with a willingness to

succeed

Have excellent written and verbal

communication skills

Be able to demonstrate

strong negotiation skills

Be self-motivated to

work with and without supervision

Possess

strong organisational skills

Be commercially

aware whilst providing world-class customer

service

If

you believe you have the right skills and attributes for this role,

we would love to hear from you.