Vice President, Client Partner / Account Manager - Insurance

Job Info

• Job Identification 3836
• Posting Date 08 / 22 / 2025, 02 : 46 PM
• Job Role Consulting -Sr. Consulting Client Partner
• Experience (In Years) 9-12

Job Description

EXL (NASDAQ : EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit www.exlservice.com .

BU / Segment : International Growth Markets & Insurance Consulting

Location : London, United Kingdom (Flexible hybrid working)

Employment Type : Permanent

EXL Insurance Business Unit

EXL’s Insurance team is successfully transforming operations of large insurance groups leveraging deep domain expertise, customer intelligence, dynamic analytics, artificial intelligence, automation and other digital tools and paving the way for a richer, more integrated and personalised user experience.

Operations management, digital and analytics services specialist EXL, with its’ unrivalled knowledge of the insurance domain and is serving the digital needs of the most complex insurance accounts.

Key ingredients of our solution suite :

Summary of the role :

The Vice President – Account Manager will be responsible for leading and expanding client engagement for strategic accounts based in the Insurance industry. This role demands a dynamic leader who can manage existing client relationships, elevate the client experience , and drive significant portfolio growth through strategic account planning and solution delivery. Manage and nourish existing client relationships while proactively evolving them into broader, value-driven partnerships . Act as a trusted advisor to clients , providing insights and thought leadership that influence strategic decisions.

Reporting directly to the SVP, Insurance & Healthcare Lifesciences, - EMEA, the VP should have demonstrated experience in building and maintaining strong relationships with senior executives, as well as proven success in managing complex sales cycles and achieving revenue targets. Oversee deal structuring, negotiation, and execution to support business expansion. Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction and ensuring alignment between client objectives and EXL service offerings.

The VP will collaborate across internal and external teams to deliver the full spectrum of EXL’s service offerings—namely Data Management, Digital Engineering, Analytics & AI, Revenue integrity services, F&A Ops and Domain operations —ensuring solutions are aligned with client goals and deliver measurable business value. Focus will be on scaling growth, managing complex deals, and transforming traditional client relationships into strategic partnerships

As part of your duties, you will be responsible for :

Qualifications and experience we consider to be essential for the role :

As part of a leading global analytics and digital solutions company, you can look forward to :

To be considered for this role, you must already be eligible to work in the United Kingdom.

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