Service Co-ordinator

Success Recruit is proud to be partnering with a dynamic and forward-thinking construction company based in Central Essex, currently seeking an experienced and highly organised Service Co-ordinator to join their growing team for a 1 year FTC initially. NB The business does have plans for growth in 2027 however this is not yet a guaranteed permanent position and a FTC will only be issued if successful at this stage.

This is an exciting opportunity for a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The ideal candidate will bring a strong background in administration and client communication, along with the ability to manage and improve service processes. Previous industry experience within a busy construction, facilities management, or a public facing (retail) position would be advantageous.

The successful Service Co-ordinator will be expected to :

• Be self-motivated, highly organised, and able to work independently with minimal supervision
• Demonstrate excellent verbal and written communication skills with strong attention to detail
• Be confident in managing client relationships and explaining service offerings to enhance customer satisfaction and drive business growth
• Be comfortable working in a process-driven environment, adhering to and improving systems

The successful Service Co-ordinator will be rewarded with :

Job Description :

The Service Co-ordinator will play a pivotal role in supporting the daily operations of the service team. Working alongside a dedicated Technical Manager and field-based engineers, you will be responsible for managing service schedules, ensuring seamless client communication, and maintaining accurate documentation and CRM records.

You will be the first point of contact for key clients, supporting prestigious, multi-site contracts—primarily across London—and ensuring the delivery of high-quality, responsive service always.

Duties to include but not limited to :

This position is ideal for someone who takes pride in their organisational skills, enjoys building relationships with clients, and thrives in a role where no two days are the same. If you are looking for a new challenge where your communication and coordination abilities will be truly valued—we’d love to hear from you.

Training will be provided however strong communication skills to support with sales and account management is essential.

Hours : Monday to Friday – 8am – 4.30pm – however some flexibility can be on start or finish time