Overview
IT Helpdesk Manager – Location : Leicester, UK | Salary : 40k - 50k
Responsibilities
- Lead and manage the IT support team to ensure effective delivery of engineering, IT, and maintenance services.
- Oversee the daily operations of the helpdesk and provide a high level of support to channel partners.
- Drive continuous improvement in processes and service delivery.
Requirements / Qualifications
Strong leadership skills and experience in IT support management.Deep understanding of IT systems, hardware maintenance, and troubleshooting.Customer-service-focused mindset.Company
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
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