Talent.com
This job offer is not available in your country.
Team Leader

Team Leader

Mountain WarehouseEdinburgh, GB
21 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a  Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development :

  • Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
  • Drive continuous growth by coaching, training, and mentoring your team.
  • Keep your team informed and engaged through clear, open communication.
  • Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence :

  • Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
  • Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
  • Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
  • Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
  • Sales & Performance :

  • Motivate your team to meet and exceed sales targets and KPIs.
  • Identify growth opportunities for team members and suggest strategies for their development.
  • Customer Experience :

  • Set the standard for exceptional customer service and ensure it’s delivered consistently.
  • Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism.
  • Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
  • We would love to meet someone who is

  • Passionate about delivering outstanding customer service.
  • A confident and reliable motivator, with a talent for inspiring others.
  • Experienced in all areas of retail, from stock control to visual merchandising.
  • A strong communicator who can engage at all levels and provide constructive feedback.
  • Proactive and results-driven, with a track record of setting and achieving goals.
  • Approachable, trustworthy, and a natural team player.
  • Skilled at problem-solving within company guidelines and policies.
  • What's in it for you?

  • Monthly Bonus Scheme : A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • 28 days annual leave, including Bank Holidays
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme
  • Generous Colleague Referral Incentive
  • Auto-enrolment Pension scheme
  • A stable, successful and supported environment
  • Length of service awards
  • You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

    At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

    We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

    Create a job alert for this search

    Team Leader • Edinburgh, GB

    Related jobs
    • Promoted
    Customer Team Leader

    Customer Team Leader

    Co-op CareersCURRIE, Scotland, UK
    Part-time +1
    Location : 21-23 Main Street, West Linton, EH46 7EE.Contract : 28 hours per week + regular overtime, permanent, part time. Working pattern : varied shifts including early mornings (store opening), afte...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Shift Team Leader

    Assistant Shift Team Leader

    Astute PeopleDundee, City of Dundee, UK
    Full-time
    Astute's Power team is partnering with a leading client in the power generation sector to recruit an Assistant Shift Team Leader to work at their Energy from Waste power plant in Dundee, Scotla...Show moreLast updated: 13 days ago
    • Promoted
    Backshift Warehouse Team Leader

    Backshift Warehouse Team Leader

    Manpower CareersEdinburgh, Midlothian, UK
    Full-time
    Backshift Warehouse Team Leader- Edinburgh.Competitive, dependent on experience.We are currently recruiting on behalf of one of our valued clients for an experienced and proactive.Backshift Warehou...Show moreLast updated: 13 days ago
    • Promoted
    Team Leader - Herringbone Goldenacre

    Team Leader - Herringbone Goldenacre

    Buzzworks HoldingsCity of Edinburgh, Scotland, United Kingdom
    Full-time
    At Buzzworks, we’re more than just a hospitality group, we’re a community.With 22 venues (and counting), we’re a people-focused business that brings positive energy and exceptional experiences to e...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    ChopstixCity of Edinburgh, Scotland, United Kingdom
    Full-time
    JOIN THE CHOPSTIX REVOLUTION! For the Flavour Cravers! Step up, stand out! Experienced leaders wanted to drive our teams forward. Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!.A...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    Greggs CareersTranent, East Lothian, UK
    Part-time +1
    Part-Time Hours Available / Permanent.Are you ready to take the next step in your career with one of the UKs most beloved brands? At Greggs, were not just baking delicious treatswere baking up oppo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ 15h Left : Customer Team Leader...

    ▷ 15h Left : Customer Team Leader...

    Co-opTranent, Scotland, UK
    Part-time +1
    Job Description Closing date : 29-09-2025 Customer Team Leader Location : Brotherstones Way, Windygoul, Tranent, EH33 2QF Pay : £13. Contract : 16 hours per week + regular overtime, permanent, part ti...Show moreLast updated: 3 hours ago
    • Promoted
    Customer Team Leader

    Customer Team Leader

    Co-opWest Linton, SCT, GB
    Part-time +1
    Customer Team Leader .Location : 21-23 Main Street, West Linton, EH46 7EE.Contract : 28 hours per week + regular overtime, permanent, part time. Working pattern : varied shifts including ear...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    COMPUTACENTER LIMITEDEdinburgh, Midlothian, UK
    Full-time
    Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements.Inside Sales put customer...Show moreLast updated: 30+ days ago
    • Promoted
    Spare Parts Team Leader

    Spare Parts Team Leader

    Neo Recruitment CareersLivingston, West Lothian, UK
    Full-time +1
    Livingston | Full-time | Permanent.Were working in partnership with our client to look for a.Livingston operation, supporting customers across. South & Western Europe, the Middle East and North Afri...Show moreLast updated: 30+ days ago
    • Promoted
    Waste Network Team Leader

    Waste Network Team Leader

    The Clancy GroupCraigshill, United Kingdom
    Full-time
    That’s why we need people like you to help us deliver on our promises.People who enjoy getting things done!.We are looking for a dedicated Waste Water Network Team Leader to lead a two-person team,...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Mountain WarehouseLasswade EH18 1AZ, Midlothian, GB
    Full-time
    Quick Apply
    Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative vi...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    Lyreco Switzerland AGDundee, Scotland, United Kingdom
    Full-time
    Team Leader page is loaded## Team Leaderlocations : Dundee : Edinburgh : Airdrie : Aberdeentime type : Full timeposted on : Posted Todaytime left to apply : End Date : October 24, 2025 (29 da...Show moreLast updated: 4 days ago
    • Promoted
    Team Leader

    Team Leader

    Ad Warrior CareersEdinburgh, Midlothian, UK
    Full-time +1
    The Team Leader will assist the Operations Manager in the day-to-day delivery of services within your area.This will include supporting and at times taking operational leadership and direction to f...Show moreLast updated: 14 days ago
    • Promoted
    Team Leader - Herringbone Abbeyhill

    Team Leader - Herringbone Abbeyhill

    Buzzworks Holdings LtdCity of Edinburgh, Scotland, United Kingdom
    Full-time
    At Buzzworks, we’re more than just a hospitality group, we’re a community.With 22 venues (and counting), we’re a people-focused business that brings positive energy and exceptional experiences to e...Show moreLast updated: 24 days ago
    • Promoted
    GTS Team Leader

    GTS Team Leader

    ComputacenterCity of Edinburgh, Scotland, United Kingdom
    Full-time
    Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements.Inside Sales put customer...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    Team Leader

    Team Leader

    GlenshireLeven, Scotland, United Kingdom
    Full-time +1
    LocationLeven, United Kingdom# Team Leader at Glenshire GroupLocationLeven, United KingdomSalary£13 - £13.Job TypePart-timeDate PostedSeptember 29th, 2025Apply NowRetail Supervisor / Team LeaderLoc...Show moreLast updated: less than 1 hour ago
    Team Leader

    Team Leader

    Glenshire GroupLeven, Fife, United Kingdom
    Full-time +1
    Quick Apply
    Retail Supervisor / Team Leader.Start Date : Immediate Starts Available.Greens Retail are the leading c-store chain in Scotland, having being crowned Independent Retail Chain of the Year at the Groc...Show moreLast updated: 1 day ago
    • Promoted
    Team Leader

    Team Leader

    SPORTSWIFT LIMITED T / A CARD FACTORYMusselburgh, Midlothian, UK
    Full-time
    Contracted Hours Available : 16.We are passionate about celebrating our customers life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil th...Show moreLast updated: 7 days ago
    • Promoted
    Production Team Leader

    Production Team Leader

    Isaac GracieDundee, City of Dundee, UK
    Full-time
    Our client is going through a sustained period of growth, driven by several recent, significant business wins.To support this expansion, they are looking to appoint a Production Team Leader to run ...Show moreLast updated: 22 days ago