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2nd Line IT Support
2nd Line IT SupportPrincipal IT • Driffield, England, GB
2nd Line IT Support

2nd Line IT Support

Principal IT • Driffield, England, GB
30+ days ago
Job type
  • Full-time
Job description

This range is provided by Principal IT . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Principal IT

I’m looking for a highly motivated desktop support technician who is ready to make an immediate impact.

You must hold a Full UK driving License

About the Role

The role requires 3-5 years experience within a service desk environment. If successful you'll be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained.

Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs.

Responsibilities

  • Good understanding of Window server
  • Experience of mobile device and application management across Microsoft, Apple and Android platforms

Required Skills

  • 3-5 years experience within a service desk environment
  • Good understanding of Window server, MS Exchange & Active directory
  • Experience of mobile device and application management across Microsoft, Apple and Android platforms
  • Preferred Skills

  • Experience with mobile device management solutions
  • Knowledge of ITIL framework
  • Pay range and compensation package

    Competitive salary based on experience.

    Seniority level

    Seniority level

    Not Applicable

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    Manufacturing

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    2Nd Line Support • Driffield, England, GB

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