HR Assistant

Are you a highly organised administrator with a passion for people and processes? Join our dynamic HR team as an HR Assistant and play a vital role in supporting the employee journey from start to finish.

You must be commutable to one of the following sites : Peterborough, Stoke on Trent, Chesterfield or Manchester, and

What you'll be doing

• As an HR Assistant, you'll be the first point of contact for incoming HR queries via our automated ticketing system, ensuring accurate and timely responses in line with service-level agreements. You'll support all aspects of the employee lifecycle, including :
• Drafting new starter offers, contracts, and processing payroll changes
• Managing internal moves, promotions, and flexible working requests
• Handling parental leave administration and employee relations documentation
• Conducting leaver processing, exit interviews, and reference requests
• Maintaining accurate employee records and HR files
• Managing HR systems for daily, weekly, and monthly tasks
• Supporting internal and external audits
• Recommending process improvements and ensuring FCA compliance
• Providing ad hoc admin support to the wider HR team
• You'll also collaborate closely with HR Business Partners and Employee Relations to ensure consistent and effective service delivery.

What we'...