Technical Product Specialist

As a Technical Product Specialist, you’ll become the technical bridge between our customers and development teams. Working with our technical support function, you’ll develop deep product knowledge to help customers deploy and troubleshoot our products across diverse environments (cloud, on-premise, CI / CD pipelines).

You’ll gain valuable insights into our growing customer base and use that knowledge to inform best practices and influence future product roadmaps. If you enjoy diving into complex technical issues and collaborating with cross-functional teams to deliver an outstanding customer experience, this role is for you!

Requirements

About You

• You’re a tech-savvy problem solver who thrives on helping customers deploy and optimize software in various environments.
• You have a foundation in technical support, ideally with cloud solutions exposure and a grasp of DevSecOps principles.
• You communicate complex ideas clearly, both to technical and non-technical stakeholders.
• You collaborate seamlessly with developers, product managers, customer success, and sales teams.
• You’re empathetic, customer-focused, and motivated by continuous improvement.

Additional Attributes

Essential Skills

Desirable Skills

Key Responsibilities

Benefits

Based on individual skills and contributions, we believe in compensating people fairly, above normal market levels. In addition to a generous base salary, we offer share options and a comprehensive benefits package. Discover more details here : https : / / portswigger.net / careers / reward