8371 - Operational Support Grade - HMP Elmley and HMP Standford Hill (Prison Support Role)

Overview

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running.

Salary and Benefits

£27,840. The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evenings and weekend shifts.

• Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
• 9 days bank, public and privilege holidays
• Access to a paid Level 2 apprenticeship in customer service
• Access to the generous Civil Service pension scheme
• Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

Hours

You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank / Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website.

Responsibilities, activities and duties

Selection process

At the interview we will assess you against the following Success Profile behaviours : Communicating and Influencing; Managing a Quality Service. The interview will be of a blended nature consisting of behaviours and experience. The interview is the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. For more information please visit our website : www.prisonsupportroles.co.uk

Offers and tenure

Job offers : ‘merit’ vacancy. This is a ‘merit’ job vacancy. If you are successful at the interview you will be added to a merit list based on your score. When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you’ll need to apply again.

Allowance

In addition you will receive 20% unsocial working allowance. This has been included in the salary figures quoted.

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