Customer Service Executive (UPVC / Window & Door Parts)

Job Description

Customer Service Executive (UPVC / Window & Door Parts)

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£26,000 - £30,000 DOE + Product Training + Bonus + Early Friday Finish + Company Benefits

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Leeds / West Yorkshire

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Are you a skilled sales or customer service professional with knowledge of UPVC, windows, or door hardware looking to join a well-established family business?

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Established over 30 years ago, this family-run business supplies high-quality UPVC, window, and door hardware to tradespeople, locksmiths, and DIY customers across the UK. Known for its technical expertise and exceptional service, the company has built a strong reputation as a trusted partner in the industry.

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In this role, you will assist customers at the trade counter and over the phone, identify and supply the correct parts, manage stock, and provide technical advice. You'll support both trade professionals and DIY customers, helping to ensure smooth day-to-day operations and excellent service.

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This role would suit a customer-focused sales or service professional with knowledge of UPVC, windows, or door hardware, who enjoys working in a hands-on, supportive, family-run environment.

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The Role : \n \n

• Assist customers at the trade counter, over the phone, and via email

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The Person : \n

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If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Keywords : UPVC, Window Parts, Door Hardware, Trade Counter, Sales Advisor, Customer Service, Technical Sales, Product Knowledge, DIY, Inbound Sales, Leeds, West Yorkshire

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Reference Number : BBBH23195A

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We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset.

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Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.