Service Advisor

Customer Service Advisor

Dorking

£30,000 Base + Benefits & Quarterly & Annual Bonus

Our client is a market leader within the vehicle repair industry. Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Advisor within the high-level repair centre in Dorking.

The successful candidate would need to have excellent Customer Services experience, be friendly and bubbly with a good energy. You'll need a good sense of humour, be adaptable and flexible and always have customer service at the forefront of everything you do. The team are very close knit, friendly and fun. It's a great place to work, with the Dorking branch in particular excelling. T

he role will involve frequent contact with customers and the successful individual will be responsible for updating customers throughout the repair process. Youll also provide a courtesy call service 24 hours after the customer collects their vehicle to ensure they are happy with the service and work carried out on the vehicle.

Key Skills Required

• Previous customer service experience.
• Confident, bubbly and outgoing personality.
• Experience with MS Office software, especially Excel, Word and Outlook experience.
• Attention to detail.

Polished communication skills, b...