Technical Manager

The Role :

• Ensuring technical systems are in place to manage product safety, quality and legality working alongside our product supply partners to highlight risks at earliest stage and solutions to these and ensuring a programme of information that backs up what we say.
• To lead and develop the company HACCP team and system, ensuring compliance and implementation, followed by updating and co-ordinating any changes to the established system.
• Administrator of Business Continuity and Crisis Management procedure and deputy crisis coordinator and food safety representative
• Drive solutions to quality / technical issues through enforcing Supply Partner Technical KPI & Pillars of excellence
• Lead consumer care team in developing processes that capture and provide a service to consumer issues and to overall consumer enquiries / questions. Use data to provide tools that challenge supplier practices and also challenge other company teams to improve on issues / trends / feedback
• Deliver expertise and knowledge into key relationship teams via processes and training tools on technical requirements
• Integrate systems to provide best practice solutions. Development of a Company network of experts.
• Forming a key part of project teams. Ensuring key risks highlighted within team and documented action plans to reach next stage are in place, focusing on food / supplier risk and ensuring other technical members within project tea...