Home Leaseholder Manager

We are seeking a Home Leaseholder Manager for our public sector client based near Grays on an initial 3-month contract (expected to last around 10 months), paying £400 to £500 per day inside IR35.This role allows hybrid working - 2-3 days per week on site.Proven skills working with the following :

• Leaseholder engagement and leadership across large property portfolios
• Right to Buy legislation and application processes
• Section 20 consultation and major works billing
• Service charge setting, invoicing, and compliance
• Resolving complex leaseholder queries and disputes
• Coaching and managing high-performing housing teams
• Policy development and stakeholder communicationThe role involves :
• Leading all aspects of homeownership services for over 940 leaseholders across 10,000 properties
• Overseeing major works and ensuring Section 20 consultations are delivered within statutory timeframes
• Managing service charge processes, billing accuracy, and income collection
• Acting as the service lead for leaseholders and ensuring high customer satisfaction
• Ensuring full legal compliance across all leasehold and Right to Buy services
• Representing the council in tribunals and stakeholder forums where required
• Driving continuous improvement, innovation, and service transformationInterested?Please apply below....