Client Accounts Assistant

Your primary role as a Client Accounts Assistant will be to manage a portfolio of clients within the lettings division performing administrative and accounting tasks. This role would perfectly suit someone with previous residential lettings experience but its not essential as we will provide on the job training. The ideal candidate will be able to manage an ever-changing workload by good prioritisation, use their own initiative and be a methodical thinker.

Key Responsibilities of a Client Accounts Assistant

• Answering and solve queries from landlords, tenants, the other head office departments and our branches
• Processing terminations
• Processing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the system
• Ensuring correct fees are collected from landlords
• Managing daily payments to landlords including rent and credits
• Importing renewal deals
• Spotting inconsistencies and recognising red flags and take the appropriate actions

Being a team player and assisting your team with additional administrative...