Support Team Manager

Overview

Make a Real Difference Every Day!

Are you passionate about empowering vulnerable adults and helping them lead independent, safe and dignified lives? If so, this is the opportunity you’ve been waiting for. Join us and be part of a team that values your contribution to transforming lives in our community.

At Sandwell Council, we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Our team focuses on delivering a safe and quality service with a One Team ethos.

The successful individual will be part of a service which continues to promote a home for life to our people.

You will be expected to:

Responsibilities

• Undertake day to day management of an integrated person-centred care and support team in an extra care housing scheme which empowers individuals, promotes independence, choice, dignity, healthy living, and community integration whilst reducing social isolation and disability
• Provide an inclusive and active environment where services are developed in partnership with people who use our services and fully integrated with the local community
• Deputising for the Extra Care Manager/Assistant Manager and providing cover as necessary
• Line manage a cohort of Care staff
• Support the Registered Manager and Assistant Manager to develop the service and build an innovative Extra Care service for the future in line with the Preventative Care Strategy

Qualifications

• NVQ level 3 in Care or equivalent
• At least 2 years’ experience of formally line managing Care staff
• Minimum of 2 years working with Vulnerable Adults with Care and Support needs
• Experience and understanding of Premise management

We offer

• Access to our award-winning employee benefits scheme — discounts on retail, gyms, cinema, and more
• A strong focus on health and wellbeing to support you inside and outside of work
• Opportunities for ongoing learning and career development
• Generous annual leave entitlement
• Salary sacrifice schemes for cars and bikes
• Membership in the local government pension scheme
• Confidential free counselling services to support your mental health

You will need to complete an Enhanced Adults Barring DBS check.

Application and contact information

Closing date: 26 February 2026

Planned interview date: 9 March 2026

For an informal discussion, please contact Lorraine Skipp on 0121 569 5816 or Email lorraine_skipp@sandwell.gov.uk

To apply please download the attached application form at the bottom of this advert and return to: lorraine_skipp@sandwell.gov.uk

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit our website at: sandwell.gov.uk/counciljobs

Click here to find out more about our One Team Framework: Values and Behaviours

sandwell.gov.uk/WeAreSandwell/asc/working-adult-social-care

sandwell.gov.uk/WeAreSandwell/council/story

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