Patient Services Supervisor

Patient Services Supervisor

Location : London, N4 2NU

Salary : £26,000 per annum

Our client is a dynamic, multi-award-winning teaching Partnership, serving patients in the community for more than 30 years, in the Woodberry Wetlands region looking after circa 12,000 patients.

The Role

They are seeking a highly organised and customer-focused individual to join their team as a Patient Services Supervisor. As a Patient Services Supervisor you will play a crucial role in providing excellent customer service and ensuring the smooth operation of their healthcare facility.

You must have previous experience working in Primary Care and preferably in a Supervisory capacity. Familiarity with EMIS would be helpful.

Responsibilities :

• Responsible for the smooth and efficient running of all front line patient services.
• Responsible for ensuring adequate staffing levels are maintained and that suitable contingency plans are in place to cover for both planned and unplanned absences.
• Responsible for co-ordinating the patient services teams workload and ensuring all work is completed within required timescales both upstairs and downstairs staff.

Responsible for allocating administrative tasks to self and staff and for ensuring these are carried out efficiently and in accordance with practice procedures, protocols and times...