Customer Service Coordinator (Construction)

Customer Service Coordinator (Construction / Admin)

£26,000 - £31,000

• 33 days' holiday
• Health cash plan
• Life assurance
• Staff rewards

Swadlincote - office-based (hybrid after probation)

Confident with Admin and Outbound calling in the Construction industry and looking for a secure office role in a friendly team? This Customer Coordinator position offers a great office environment with development and progression offered from day one.

The Benefits

Stable, days-based role with hybrid work option after probation

33 days' holiday (rising with service)

Health cash plan, life assurance, and staff rewards platform

Supportive team environment and job security in a growing company

What You'll Do

Maintain the CRM : log activities, update contacts, and track project milestones

Handle customer calls and emails, scheduling appointments and following up on enquiries

Support colleagues by preparing reports, quotes, and documentation

Provide day-to-day administration to keep sales and technical teams running smoothly

About You

Background in administration, customer service, or sales support

Comfortable using CRM systems and Microsoft Office with good attention to detail

Friendly, organised, and confident on the phone or over email

Looking for stability and a positive, long-term working environment

Great If You Also Have

Experience in a construction or product-based business

Familiarity with quotes, pipelines, or order processing

Ambition to grow into new areas as the business continues to expand

Culture & Progression

You'll be joining a supportive team in a company that values its people. For those who want it, progression routes into technical or external sales are available - but this role also suits someone who simply wants a stable, rewarding position with strong benefits and long-term security.

Click 'Apply' to secure a stable role with variety, benefits, and a friendly team environment.

Keywords

Sales Administrator, Sales Support, Internal Sales, Sales Coordinator, Customer Service, CRM, Construction Products, Office Administrator, Hybrid Working, Swadlincote, Stable Role