Overview
Workspace Field Service Engineer (Mobile) – Northern team, primarily in the NorthWest postcodes. The ideal candidate would live in or around North Manchester postcodes (but not limited to) to meet agreed service levels.
Whether you're an experienced engineer, returning to the workplace, or just starting your career, this is your opportunity to thrive in a role that's rewarding and varied.
As a Canon Field Service Engineer, you'll be the trusted expert delivering our high standards directly to customers—installing, maintaining, and repairing Canon multifunctional office printers and finishing products to the highest standards. You’ll work independently in the field while being supported by a collaborative and inclusive team.
Responsibilities
- Deliver high quality service with a focus on first-time fixes
- Provide technical support and training to customers
- Manage and optimise car stock inventory
- Build strong customer relationships through effective communication and a professional approach
- Advise customers on chargeable work and obtain necessary authorisation
- Accurately record service activities in line with company guidelines
- Be empowered to grow your skills and shape your career
- Collaborate with supportive service teams that value your input
Qualifications
Strong fault-finding and diagnostic skills (electrical / mechanical)A customer-first mindset and great communication skillsConfidence using IT systems and managing your time effectivelyA proactive, self-motivated approach to learning and developmentFull UK driving licence (for mobile roles)If you're ready to make an impact and grow your career with a company that values your contribution, we’d love to hear from you.
Further Information
Competitive salary : salary dependent on experienceLocation – Field Based North West England postcodesAdditional : Company carPay – Competitive salaries benchmarked against similar roles and reviewed annuallyLearning & Development – resources and support availableWork & Home Life Balance – minimum 25 days holiday per year, holiday purchase and flexible working policyDiversity – diverse and empowered workforceHealth & Wellbeing – private healthcare, Employee Assistance Programme, mental health support network, and gym discountsEmployee discount – up to 38% off Canon productsOther Benefits – generous pension, awards, discount cards, Cycle to Work, season ticket loans, charity volunteer daysNo agencies please
About Us
At Canon, we’ve been inspiring people to capture and share their world for over 85 years. We’re a global leader in imaging and innovation, driven by bold ideas, collaboration, and Kyosei – living and working together for the common good. We welcome applicants from all communities and backgrounds.
Why Join Us?
Be part of a diverse, energetic team at our Stockley Park Head OfficeHybrid working (3 days in the office, 2 from home)Flexible hours, professional development, and a wide range of perksMinimum 25 days of personal holiday per year with up to 5 days available for holiday purchaseCompetitive salary, generous pension, and up to 38% discount on Canon productsCompany values sustainability, inclusion, and personal growthGreat transport links and on-site parkingIf you are ready to make an impact – we’d love to hear from you.
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