Service Manager

Job Description

Our Client Taunton

Are you passionate about delivering exceptional customer service in the automotive industry? Do you have a proven track record of managing high-performing teams? Our Client Taunton is seeking a dedicated and dynamic Service Manager to join the team.

Now is a great time to join, especially if you are looking for a company with a strong growth strategy that will provide career progression opportunities. We are offering a £50,000 basic salary with an OTE of £65,000 along with an excellent range of company benefits!

Our Client Taunton, a leader in premium automotive services, is committed to providing unparalleled experiences for customers. With a rich heritage, innovative technology, and exceptional service standards, this is your chance to join a brand that stands for luxury and performance, supported by a management team who will help you achieve your goals as well as the company's ambitions.

We are confident we have the brand for the future and need talented colleagues to help deliver our vision.

Main Duties :

Manage a team of technicians, service advisors, and support staff.

Implement and maintain effective processes to achieve customer satisfaction levels above the manufacturer's national average.

Monitor and control costs in line with the business plan, while maintaining quality standards and customer service.

Ensure accurate collection and recording of customer dat...