Customer Service Executive

Key Accounts Coordinator – Permanent | Hybrid | Full-Time | Monday to Friday | Basingstoke | £32K-£35K PA

🥇 Join a Market Leader in Innovation and Excellence 🥇

We’re working with a high-profile organisation based in Basingstoke, Hampshire, known for delivering advanced products and services across a global client base. As part of their continued growth, they are seeking a skilled

Key Accounts Coordinator

to support strategic client relationships and drive operational excellence.

About the Role

This is a critical role within a fast-paced, complex business environment. You’ll be responsible for overseeing the full sales order process for key national and international accounts, ensuring accuracy, efficiency, and outstanding client service.

💻 Key Responsibilities 💻

Manage end-to-end B2B sales orders for high-value clients

Build and maintain strong relationships with key stakeholders across global accounts

Collaborate with internal teams to ensure timely and accurate order fulfilment

Navigate complex systems and processes to support client needs

Identify opportunities to improve workflows and enhance client satisfaction

Ideal Candidate Profile

We’re looking for someone who thrives in large, matrixed organisations and has hands-on experience with ERP systems such as

SAP, Oracle, or similar platforms. You’ll bring :

Proven experience in a coordination or account support role within a complex business setting

Strong understanding of sales order processing and client service delivery

Excellent organisational and communication skills

A proactive, detail-oriented approach to problem-solving

Familiarity with SAP / Oracle or equivalent systems (highly desirable)

What’s in It for You?

This is a fantastic opportunity to join a respected and forward-thinking company where your expertise will be valued. You’ll benefit from :

A competitive salary package

Hybrid working model (Basingstoke office with flexibility)

Supportive team culture and career development opportunities

Monday to Friday working hours for work-life balance

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

# 4636944