Associate QA Engineer

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values –based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next – together!

Location: Manchester

About the Role

We are seeking a motivated and detail-oriented Associate QA Engineer to join our growing AI team. In this role, you will focus exclusively on ensuring the quality of our conversational AI systems. You will learn to develop and execute testing strategies, evaluation frameworks, and quality metrics specifically for our chatbot and virtual assistant applications.

Your Impact

• Design and implement testing strategies and evaluation frameworks to measure the quality of our conversational AI across dimensions like accuracy, relevance, and tone.
• Develop and maintain automated test suites and regression tests to validate dialogue flows and detect behavioral changes.
• Build and manage diverse test datasets while performing structured testing to identify conversational failures, incorrect intents, and other bugs.
• Support the implementation of monitoring and alerting systems to track and ensure the quality of our conversational AI in production.
• Collaborate closely with engineering, product, and design teams to help define acceptance criteria and embed quality throughout the development lifecycle.
• Conduct user acceptance testing (UAT) to gather direct feedback on the performance and user experience of our AI features.
• Document testing procedures, known issues, and quality metrics to ensure clear communication and knowledge sharing within the team.

Your Qualifications

• Knowledge of core software testing methodologies (functional, integration, regression testing).
• An ability to think critically about user interactions and design test cases for dynamic, non-deterministic systems.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Experience with API testing tools (e.g., Postman) is a plus.
• Familiarity with CI/CD pipelines and the role of automated testing.
• Excellent communication skills for documenting issues and collaborating with the team.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.