Host

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Description

As a rapidly growing business, we are hiring for a new and exciting venue concept in the heart of Spitalfields Market. As a Host, you'll be at the heart of providing exceptional hospitality, making sure our guests have an amazing time with top-notch service. You'll also spend your time on the floor engaging in conversation with our guests, taking drink orders, spreading great vibes, and creating unforgettable experiences. You'll work closely with our collaborative and people-centric management and supervisory team to keep everything running smoothly in both the front and back of the house areas. If you’d like to be part of a dynamic, hard-working but people-centric team, a role as a Host at KERB could be for you!

Department : Venue Team

Location : Spitalfields, London

Compensation : £13.85 / hour

Description

As a rapidly growing business, we are hiring for a new and exciting venue concept in the heart of Spitalfields Market. As a Host, you'll be at the heart of providing exceptional hospitality, making sure our guests have an amazing time with top-notch service. You'll also spend your time on the floor engaging in conversation with our guests, taking drink orders, spreading great vibes, and creating unforgettable experiences. You'll work closely with our collaborative and people-centric management and supervisory team to keep everything running smoothly in both the front and back of the house areas. If you’d like to be part of a dynamic, hard-working but people-centric team, a role as a Host at KERB could be for you!

What you'll be doing

• Handling reservation administration on Design My Night as required.
• Assisting the management team in ensuring that customer flow in and out of the venue is as smooth as possible.
• Maintaining a strong knowledge of the food and beverage offering at the venue and making recommendations to guests based on their preferences.
• Providing exceptional hospitality and ensuring effective communication with Traders and colleagues.
• Collaborating with all teams within the venue to deliver fantastic events and service, including bar and floor teams, Traders and external stakeholders.
• Seating and assisting customers with various requests, queries, and complaints / issues, and escalating to a line manager when necessary.
• Taking direction from senior members of the team while also using your judgment to complete tasks effectively and maintain a calm and professional approach in a busy environment.

What you'll bring to KERB

What you'll get by joining KERB

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Temporary

Job function

Job function

Design, Art / Creative, and Information Technology

Industries

Food and Beverage Services

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